WEBINAR: Case Management Boot Camp Pt. 4
Course Curriculum
Part 4: Avoidable Delay Management - Taking Control of Your Length of Stay
This webinar will focus on the role of the case manager in identifying avoidable delays. Capturing avoidable delays is the process used to reduce or eliminate delays and ensure that patients experience good flow through their hospital stays.
Speaker:
Toni G. Cesta,
Ph.D., RN, FAAN
Founding Partner
Case Management Concepts, LLC
Toni G. Cesta, Ph.D., RN, FAAN is a founding partner of Case Management Concepts, LLC, a consulting company that assists institutions in designing, implementing and evaluating case management models in the acute care, emergency department and outpatient settings.
Dr. Cesta writes a monthly column called "Case Management Insider" in the Hospital Case Management newsletter in which she shares insights and information on current issues and trends in case management.
Learning Objectives
At the conclusion of these sessions, participants will be able to:
Part 4:
1. Describe types of avoidable delays and how to capture them.
2. Review ways in which to use avoidable delay data for analyzing outcomes.
3. Discuss tools and techniques for reporting delays in usable formats.