Beyond Basics of Case Management Boot Camp, Pt. 1 of 5

Beyond Basics of Case Management Boot Camp,
Five-Part Series - Part 1 of 5
(Registration fee is per each session)

If you register for all sessions in the series, you will receive the fifth session at no charge (MHA Members Only).
Contact Cynthia Grinston at [email protected] to receive your free session.

 Part 1: Thursday, March 21 | 9:00 - 11:00 AM CST
Part 2: Thursday, March 28 | 9:00 - 11:00 AM CST
Part 3: Thursday, April 4 | 9:00 - 11:00 AM CST
Part 4: Thursday, April 11 | 9:00 - 11:00 AM CST
Part 5: Thursday, April 18 | 9:00 - 11:00 AM CST

 Offered Through Partnership with Georgia Hospital Association

Having a foundation for effective case management is critical. This five-part series will cover solutions for many of the challenges faced by case managers today.

The series will first discuss key stakeholders and the integral role they play in the rounding process. Next, there will be a discussion on how to incorporate case management at all access points to your hospital or health system. This will be followed by the often-challenging subject of how to best collaborate with physicians, especially high-volume ones such as hospitalists and emergency department physicians. The series will then review how to remain forward looking in your practice. Finally, the series will conclude with a discussion of case management outcomes, including what they are, how to measure them, and how to report them.


At the conclusion of this series, participants should be able to:

Part One:
-Describe the differences between interdisciplinary rounds and other modalities such as huddles and teaching rounds.
-Define key members for the rounding team.
-Identify the role of each team member through scripting and other tools.
-Discuss a walking rounds checklist.

Part Two:
-Discuss the Two Midnight Rule components and how they are positively impacted by access point case management.
-Define best practices for case management in the emergency department, transfer center and admitting office.
-Identify ways to reduce readmissions, unnecessary admissions, and issues of noncompliance at hospital access points.

Part Three:
-Identify the key roles of the physician advisor and the hospitalist.
-Discuss best practice strategies with key physician stakeholders to ensure optimal outcomes.
-Review strategic specialty roles in case management held by RNs and/or social workers.
-Describe opportunities for improvement at key locations throughout the hospital while collaborating with physicians.

Part Four:
-Explain the continuum of care and why it is important to case management professionals.
-Review how case management professionals can provide integrating mechanisms for patients across the continuum.
-Identify strategies for engaging stakeholders across the continuum.
-Ensure that patients and families are prepared for any transitions in care.
-Describe the applications of case management in a variety of settings.
-Define the three components of care transitions.
-Discuss community case management and why it is important to hospital case managers.

Part Five:
-Describe contemporary outcome measures for case management.
-Review how to create a workable case management dashboard.
-Recite how benchmarks can be applied to your case management dashboard.

Chief Medical Officer, Chief Nursing Officer, Compliance Officer, Emergency Department Personnel, Joint Commission Coordinator, Medical Records, Quality Improvement personnel, Risk Manager, Legal Counsel.

Toni Cesta, Ph.D., RN, FAAN

Toni G. Cesta, Ph.D., RN, FAAN is a founding partner of Case Management Concepts, LLC, a consulting company that assists institutions in designing, implementing, and evaluating case management departments and models, educational programs, and onsite support for leadership and staff.

She has been active in the research and development of case management for over 25 years. Her research has included two funded studies measuring the effects of a case management model on congestive heart failure and fractured hip patient populations, with measures of patient satisfaction, quality of life, and short- and long-term clinical perceptions and outcomes.

This speaker has no real or perceived conflicts of interest that relate to this presentation.


3/21/2024 9:00 AM - 11:00 AM
Central Daylight Time

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