Understanding Implicit Bias and its Impact on HC Leadership

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Understanding Implicit Bias and Its Impact on Healthcare Leadership


The communities for which healthcare organizations operate are rapidly diversifying. Not only do they provide care for a diverse community of patients and families, but their workforce is also growing more diverse. It is incumbent on healthcare organizations and their leaders to both understand and embrace the needs of diverse populations.


Their ability to respond to the needs and preferences of a broader customer base will be critical to their financial and operational survival, but they first must understand what their implicit biases are to do that.



Zonzie McLaurin, DHA, MPH, BHSA, CSCS


Dr. Zonzie McLaurin is a Healthcare Administrator, Educator, and Researcher at the University of Mississippi Medical Center in Jackson, Mississippi, where she has worked for the last 26 years. She has a doctoral degree in Health Administration from the University of Mississippi Medical Center, a Master's of Public Health degree from Walden University, and a Bachelor's of Health Services Administration degree from Baker University.



Rica Lewis-Payton, MHA, LFACHE


Ms. Lewis-Payton is an accomplished healthcare executive with over 35 years of varied experience. Her humble beginnings in Birmingham, Alabama shaped a life-long commitment to ensuring quality healthcare services are available to vulnerable populations. This commitment led to a career in public service in some of the most challenging environments, including 30 years in the Department of Veterans Affairs and almost four years as Mississippi Medicaid Commissioner.




Dr. Amy Smith is currently the Chief Nursing Officer/Deputy Chief Medical Officer at South Central VA Health Care Network. Smith served as an RN and later as a case manager in internal medicine at the G. V. (Sonny) Montgomery Veterans Affairs Medical Center in Jackson. She then served as a family nurse practitioner in the Mississippi Delta (Pickens, Canton, and Greenville) and became an affiliate faculty member at the University of Mississippi Medical Center in 1996. She later returned to the VA to serve in a variety of clinical and leadership roles at the local, regional, and national levels.


Neddie Winters


Neddie serves as president of Mission Mississippi, a movement to encourage and demonstrate grace in the Body of Christ across racial lines so that communities throughout Mississippi can see practical evidence of the Gospel message. Mission Mississippi has been leading the way in Racial Reconciliation healing for 29 years. He is a nationally recognized leader for his work in racial reconciliation and healing.

7/28/2022 10:30 AM - 12:00 PM
Central Daylight Time

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